Firehouse Coffee Shipping Policy
We make every attempt to ship your order within 2 days of the order being placed. We do not ship on Sundays or on major holidays.
We will use the shipping address information you provide with your order. Please make sure it is correct. Firehouse Coffee is not responsible for incorrect shipping addresses and the customer may be responsible for any additional fees incurred to get your package to the correct address.
All of our shipping is via USPS though we may ship using another carrier at our discretion.
We are also closed during all major holidays (New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).
You will receive an email with your tracking information once your order has been scheduled to ship. If you do not receive an email within 3-4 days please contact us. Firehouse Coffee is not responsible for packages once they leave our facility and we do not guarantee arrival times.
Currently we only ship inside the continental USA with ONE exception. We proudly ship to military bases and APO addresses. If you are having trouble with those particular addresses please contact us and we will get it handled.
🇺🇸We proudly support the men and women fighting for the USA! 🇺🇸